1. Initial Provisions – Data
The following privacy policy complies with current Brazilian laws. Its clauses establish ethical conduct rules and outline the rights and responsibilities of users who access this website, as well as information regarding privacy and data usage.
Bizapp is committed to transparency, privacy, and the security of user data throughout the entire interaction process with our website.
These are the official Terms of Use (hereinafter referred to as the “Privacy Policy”) for the Bizapp website.
Cookies
If you submit one of our contact forms or fill out and send a registration form to participate in an event, you agree to allow us to capture data such as your first name, last name, email address, and website through our navigation cookies.
2. Data Controller
BIZAPP TREINAMENTO LTDA
CNPJ: 20.275.118/0001-30
Rua Verbo Divino, 2001 – 18th floor, São Paulo
3. Data Protection Officer
Name: Maíra Fontana
Email: privacidade@bizapp.com.br
4. Data Subjects
Bizapp collects information provided by users when they contact us through the “Contact” section of the website or through forms on solution pages and event registrations. All access information will be kept strictly confidential by the Data Governance team and site administrators, ensuring user privacy and security during use.
By providing their information, the data subject declares acceptance of this Privacy Policy and agrees that the site may collect, use, and disclose their personal information in accordance with this policy.
5. What is the purpose of collecting your personal data?
Bizapp collects data from users registered on the website for the following purposes:
The site collects user data such as email address, first name, last name, business phone number, and other corporate data provided by the user. This data is stored in the site’s database to better understand our target audience and improve our services. It is used internally by relevant departments and/or for sending promotions, event invitations, or specific company communications via email.
6. User Rights (Data Subject)
The Brazilian General Data Protection Law (LGPD) grants users the right to request, at any time and through a formal request, information regarding the processing of their data.
Upon request, users have the following rights:
- Confirmation of data processing;
- Access to their data;
- Correction of incomplete, inaccurate, or outdated data;
- Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
- Data portability to another service or product provider, upon express request, in accordance with national authority regulations, respecting commercial and industrial secrets;
- Deletion of personal data processed with the data subject’s consent, except in cases provided for in this policy;
- Information about public and private entities with which the controller has shared data;
- Information about the possibility of not providing consent and the consequences of refusal;
- Revocation of consent, as outlined in this policy.
7. How to exercise your rights?
You may request information about your data and exercise your rights, when applicable under the law, by contacting us at privacidade@bizapp.com.br. We will respond within 15 (fifteen) days to provide the necessary clarifications or fulfill your request.
8. Permanent Deletion of Registration Data
Users may request the permanent deletion of their registration data from our database by contacting us at privacidade@bizapp.com.br. Upon request, the site will proceed with the unsubscription and deletion of the user’s data.
The data will be deleted upon express request by the data subject, except when under criminal investigation, judicial order, or in compliance with a legal basis as specified in the LGPD.
9. Data Processing
User personal data may be processed and stored by Bizapp for the time necessary to fulfill the purposes for which it was collected, with the user’s express consent.
Additionally, Bizapp may be required to retain personal data for a longer period whenever necessary to comply with a legal obligation or by order of an authority.
Once the retention period expires according to the applicable legal basis, the personal data will be deleted by Bizapp. Therefore, the rights of access, deletion, rectification, and data portability cannot be exercised after the retention period expires.
Bizapp will take appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of data. Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures strictly related to the stated purposes.
10. Legal Basis for Processing
Bizapp may process personal data related to users of this site if one of the following applies:
- The user has given consent for one or more specific purposes (Note: Bizapp may be permitted to process personal data even if the user objects, if there is another legal basis for processing);
- Data provision is necessary for the performance of a contract with the user and/or any pre-contractual obligations;
- Processing is necessary for compliance with a legal obligation to which Bizapp is subject;
- Processing is related to a task carried out in the public interest or in the exercise of official authority vested in Bizapp;
- Processing is necessary for the purposes of legitimate interests pursued by Bizapp.
In any case, Bizapp will clarify the applicable legal basis for processing, especially whether the provision of data is a legal or contractual requirement, or a requirement necessary to enter into a contract.
The data retention period may vary depending on the applicable legal basis and purpose.
11. Data Processing Location
Data is processed on cloud-hosted platforms operated and managed by Bizapp, and in any other locations where the parties involved in the processing are located.
12. With Whom Do We Share Your Data?
The information collected will only be shared when necessary:
- For the proper provision of services with partner companies;
- For protection in case of disputes;
- Upon judicial decision or request from a competent authority;
- With companies providing technological and operational infrastructure and data storage services.
All information requested by government agencies, public authorities, or official bodies through legal means will be evaluated and provided in accordance with the requirements and applicable legislation.
13. Copyright and Intellectual Property
All content on this website is protected by copyright and other intellectual property rights. These rights are owned by Bizapp Treinamento Ltda.
Users and visitors agree to respect intellectual property rights, including trademarks and all rights related to third parties that may be available on the site. Accessing the site does not grant users any rights to use names, titles, phrases, trademarks, patents, literary, artistic, or musical works, among others, that are or were available on the site.
Reproduction of the aforementioned content is prohibited without prior written authorization from Bizapp Treinamento Ltda., and under no circumstances does the user acquire any rights over such content.
Unauthorized or prohibited use of any material may subject the user to civil liability, criminal prosecution, or both, under applicable federal, state, and local laws. We require users to respect our copyrights, trademarks, and other intellectual property rights. Likewise, we respect the intellectual property of third parties.
14. Changes to This Privacy Policy
Bizapp reserves the right to make changes to this privacy policy at any time, at our sole discretion, notifying users on the website whenever possible. The method of notification is at our sole discretion. Once published on our website, the changes will be considered automatically valid. By using the application after the changes become effective, you agree to them. Users should review the terms and conditions of this Agreement to stay informed of their current rights and obligations.
15. Jurisdiction
This policy shall be governed, interpreted, and enforced in accordance with the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018, regardless of the laws of other states or countries. Any conflict that cannot be resolved amicably shall be settled in the Central Court of São Paulo.
16. Last Update and Previous Versions
Last update: March 2025
Previous version: May 2023
